Has Starbucks Lost Its Way?
September 5, 2007 · Filed Under Brand, Branding, Business, Business Model, Creative Thinking Techniques, Creativity, Customer Experience, Innovation · 1 Comment
Back in February, Howard Schultz fired off an internal memo urging the Starbucks upper level management to revisit the decisions that have lead to a dilution of the Starbucks customer experience. Some creative thinking bloggers used this as a cue to leverage the blogosphere to help Starbucks recapture their past.
Sphere: Related ContentA New Business Model For The Music Industry?
September 5, 2007 · Filed Under Brand, Branding, Business, Business Model, Customer Experience, Innovation, Music · 2 Comments
Rick Rubin, famous music producer and now Columbia Records exec, sat down for a long New York Times interview and basically declared the iPod obsolete.
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